Terms of use

1. Who we are and how to reach us

TradeScribe provides this service. You can contact us by email at hello@tradescribe.co.uk, or by post at:

[CONTACT ADDRESS TO BE ADDED]

2. What the service does

TradeScribe takes rough job notes, whether typed, dictated or photographed, and drafts a professional, itemised estimate from them. It can apply your saved business details and branding, follow the format of estimates you have supplied as a reference, and produce an editable Word document for you to finish and send.

It is a drafting tool. It is not an estimator, a surveyor, an accountant, or a solicitor. It does not verify prices, check measurements, inspect a site, or advise you on the law. It produces a starting document faster than you could type one.

3. Free access, and changes to these terms

TradeScribe is free to use at present, within fair usage limits, which are currently 3 estimates per month and 3 per day for a signed-in account. Those limits, the features included, and these terms may change. We may introduce paid plans, change what the free tier includes, or withdraw features.

When we change these terms we will update the date at the top of this page. Where a change materially affects your rights we will tell account holders directly. Continuing to use the service after a change means you accept the revised terms.

4. Estimates are drafts, and checking them is your job

This repeats the box above because it is the most important term here.

Output is generated by an AI model working from the notes you provide. Models misread handwriting. They mistake one unit for another. They occasionally produce a figure that looks entirely plausible and is wrong. Your notes may themselves be incomplete, and the model cannot know what you left out.

So, before an estimate goes anywhere near a customer, you must check:

• every price, quantity, unit and total, including the arithmetic
• the VAT treatment and whether it matches your actual VAT position
• the scope, and anything that should have been excluded
• any legal or contractual wording, including terms, guarantees, validity periods and cancellation information
• that customer details are correct and belong to the right customer

You send the estimate. You own what it says. We are not a party to your contract with your customer and have no involvement in it.

5. No warranty as to accuracy

The service is provided on an "as is" and "as available" basis. We do not warrant that estimates will be accurate, complete, suitable for a particular job, or compliant with any legal or regulatory requirement applying to your trade. We do not warrant that the service will be uninterrupted or error-free, and we may suspend it for maintenance or withdraw it.

To the extent permitted by law, all warranties, conditions and terms implied by statute or common law are excluded. Nothing in these terms affects rights you have as a consumer that cannot lawfully be excluded.

6. Acceptable use

You agree not to:

• use the service for anything unlawful, fraudulent or deliberately misleading, including producing documents intended to deceive a customer
• upload content you have no right to upload, including other people's documents, images or confidential information
• upload special category personal data, such as health or biometric information, which this service is not designed to handle
• attempt to circumvent usage limits, rate limits or authentication, or access another user's account or data
• scrape, resell, or provide the service to third parties as if it were your own, or use it to build a competing product
• probe, overload or interfere with the service or the infrastructure it runs on

7. Your content stays yours

You keep ownership of everything you put into TradeScribe: your notes, your photographs, your reference documents, your logo and your business details. You keep ownership of the estimates produced from them.

You grant us a limited, non-exclusive, worldwide, royalty-free licence to host, store, reproduce and transmit that content strictly for the purpose of operating the service for you, which includes sending it to our model provider for processing. That licence exists only so the product can function. It does not let us publish your content, sell it, or use it to train AI models, and it ends when you delete the content or your account.

How your content is handled in detail is set out in the privacy policy.

8. Your account

You are responsible for keeping access to your account secure and for everything done through it. Tell us promptly if you believe someone else has gained access.

You may close your account at any time. We may suspend or terminate an account that breaches these terms, that is being used unlawfully, or that is placing the service at risk, and we will normally give notice and a chance to put things right unless the breach is serious. On termination your right to use the service ends. Data deletion follows the retention periods in the privacy policy.

9. Limitation of liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited or excluded.

Subject to that, and to the maximum extent permitted by law:

• we are not liable for any loss arising from an estimate you sent without checking it, including an underpriced job, a mispriced line, a missing exclusion or wording you did not intend
• we are not liable for loss of profit, loss of business, loss of contracts, loss of anticipated savings, loss of goodwill, or any indirect or consequential loss
• we are not liable for loss or corruption of data, though we take reasonable care to prevent it, and you should keep your own copies of anything you cannot afford to lose
• our total aggregate liability arising out of or in connection with the service is limited to the greater of the amount you have paid us in the twelve months before the claim, and one hundred pounds

If you use TradeScribe for business purposes, which is what it is built for, you accept that these limits are reasonable given that the service is currently provided free of charge and that the finished document is always reviewed by you before it is used.

10. Third-party services

The service runs on infrastructure operated by Google and uses AI models provided by Anthropic. We are not responsible for outages, changes or failures in those third-party services, though we will make reasonable efforts to work around them.

11. General

If any provision of these terms is found to be unenforceable, the rest continues to apply. A delay in enforcing a term is not a waiver of it. You may not transfer your rights under these terms without our consent. Nobody other than you and us has any right to enforce these terms.

12. Governing law

These terms and any dispute arising out of them are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If you are a consumer resident in Scotland or Northern Ireland you may also bring proceedings in your local courts, and you keep the benefit of any mandatory consumer protection rules of the place where you live.